DESCRIPTION

Aid water and wastewater utilities in

1. developing positioning strategies and long-range plans and
2. implementing them.

SERVICE AND ACTIVITIES

1. Facilitation of strategic and marketing planning
2. Conduct market research--surveys, focus groups, data analyses, etc.
3. Conference workshops and training on board/council and manager team effectiveness
4. Design and production of printed and electronic collateral materials.

AREA OF CONCENTRATION

1. Governance body roles, responsibilities, self-evaluation, recruitment.
2. Board/council and manager/supt. team effectiveness
3. How to guard against lawsuits
4. Coping with 1997 SDWA, especially capacity development
5. Must-have policies and procedures

GEOGRAPHIC SCOPE OF ACTIVITES

National

TYPE OF ORGANIZATION

Consulting